We suggest to deposit the money using the same bank to reduce transfer fees and transfer time. Via e banking from the same bank they’ re not transfer fees. Please notice that if you transfer the money from another bank, the deposit will appear to our account after 2, 3 working days, so we will send your order after that.
Credit/Debit Card: You may use your own credit card, you will just
need to fill out the order form.
Of great importance to us is securing any transaction. The completion of the Credit/Debit Card charging process is being done with the cooperation of secure systems used by our partner bank, Alpha Bank..
In case of lack of a product from your order we have the possibility to remove the value of this item from the total amount and inform the bank for the new amount.
All the transactions done with e-moto.gr via Credit/Debit Card are totally safe.
Free shipping for all orders above 85€ (euro) for Greece
Free shipping for all orders above 200€ (euro) for Cyprus
Free shipping for all orders above 500€ (euro) Worldwide
Το e-moto.gr will ship your order within 24 hours (business days) for all products immediately available.
During the process of the order you will be informed, on line, of the
availability of the products, BEFORE payment.
Free shipping for all orders above 85€ (euro) for Greece
Free shipping for all orders above 200€ (euro) for Cyprus
Free shipping for all orders above 500€ (euro) Worldwide
For more information contact us : 0030 212 1043000
You have the right to return the products of your order, for any reason, within 15 days since the day you received it.
If you’re not pleased with your purchase you can ask for its exchange with another product or ask for a refund.In case of an incorrect order you should contact us via email :info@e-moto.gr or via phone : 0030 2106852600 ( Monday to Friday 09:00 – 17:00 ) ,so we can replace the product with the right one.
In any case, returned products should be in the exact condition in which they were when received by the customer.
There should be no damage inflicted and their packaging should be the one that accompanies the product itself. They should be in perfect condition.
Returns are accepted only if the product has not be used or installed, and it should be accompanied by every proper document they were received with (receipt, invoice etc). For avoid any inconvenience, you should check carefully your order upon receipt, the condition of the products, the intact of their packaging, in order for discover obvius defects (f.e. broken merchandise, wrong product etc)
We don’t accept returns of products that weren’t immediately available, and they were a special order for the customer.
The customer is charged with the shipping costs in case of products return, unless the product which you received, by our mistake or by our supplier, doesn’t fit on your motorbike, in that case e-moto.gr pays the shipping costs.
In case of a refund, the customer receive the value of the products and not shipping fees or bank fees.Your refund will be complete within 7 - 10 business days since the date we will receive the returned products.
For any problem that occur during your transaction with e-moto.gr and its immediate solution, please contact us via email : support@e-moto.gr or via phone: 0030 210 6852600Το e-moto.gr collects users' personal data
such as name, surname, addresses, phones, emails, age, sex, etc. in the process of
registration or during the import process your personal data to process your order or
in the form of questionnaires, competitions. In each case the Company is committed to
the use of these with good intentions always for purposes of processing, promotion
and optimization of offered services to consumers. Access to this data is only
permitted to authorized employees of the Company and affiliates of the Company aiming
to perform work for the satisfaction of desires of your orders and always ensuring
that they are not going to use them illegally. In no event the use of these personal
data of users/consumers is intended for publication, hire or sale to third parties,
but only in your own application or judicial order or decision of any public
authority. At any time the user has the right to update and/or object to the further
processing of the data base according to the Personal Data Privacy Policy
legislation. Under no circumstances, including negligence, and given the volume and
nature of the internet, the Company is not liable for any form of damage suffered by
the user/visitor of the website
(www.e-moto.gr),
:
services, options and content, which makes under their own initiative and with the
knowledge of the present terms & conditions. In any case, our company and website
Πληροφορίες που αφορούν αγορά προϊόντων:
Θα σας ζητηθεί να δηλώσετε τα απαραίτητα στοιχεία για κάθε συναλλαγή όπως
(όνομα,
επίθετο, e-mail, διεύθυνση αποστολής προϊόντων, κινητό τηλέφωνο,
προαιρετικά τη μάρκα – μοντέλο της μοτοσυκλέτας σας και κλπ.) Στην περίπτωση
έκδοσης
τιμολογίου ζητάμε επιπλέον επωνυμία, επάγγελμα, ΑΦΜ και ΔΟΥ. Κάποια από τα
παραπάνω
τα ζητάμε κατά κανόνα για να διεκπεραιώσουμε παραγγελίες σας ή να απαντήσουμε
σε
κάποιο αίτημα σας. Τα προσωπικά δεδομένα που δηλώνετε οπουδήποτε στις σελίδες
και τις
υπηρεσίες των διαδικτυακών τόπων www.e-moto.gr , τηρούνται αποκλειστικά και
μόνο για
λόγους που αφορούν τις συναλλαγές σας μαζί μας, την βελτίωση των παρεχομένων
υπηρεσιών και την διασφάλιση της λειτουργίας της αντίστοιχης υπηρεσίας και δεν
επιτρέπεται να χρησιμοποιηθούν από οποιονδήποτε τρίτο (με εξαίρεση όπου
προβλέπεται
από το Νόμο στις αρμόδιες και μόνο αρχές).
Σε κάθε περίπτωση οι εργαζόμενοι τou e-moto.gr που έχουν πρόσβαση στα
προσωπικά σας
δεδομένα είναι συγκεκριμένοι και η πρόσβαση προσώπων χωρίς εξουσιοδότηση στα
προσωπικά σας δεδομένα απαγορεύεται. Κάθε εύλογο μέτρο για την ασφάλιση των
δεδομένων
σας έχει παρθεί. Τα προσωπικά σας στοιχεία σε εξαιρετικά σπάνιες και ειδικές
περιπτώσεις δύναται να γνωστοποιούνται και σε συνεργαζόμενες με την e-moto.gr,
με
σκοπό την υποστήριξη, προώθηση και εκτέλεση της συναλλακτικής σχέσης σας μαζί
μας,
αλλά πάντοτε υπό προϋποθέσεις που εξασφαλίζουν πλήρως ότι τα προσωπικά σας
στοιχεία
δεν υφίστανται οποιαδήποτε παράνομη επεξεργασία.
Registry Number of the General Secretariat for Consumer ID G.G.K: 1561/13
The e-moto.gr bearing the registration number General Secretariat consumers AM G.G.K .: 1561/13 The Registration Number indicates that this online store has been registered in the special register kept by the General Secretariat for Consumer Affairs for electronic commercial enterprises. It also indicates that the online store has become aware of Greek legislation (Law 2251/1994) and the provisions for remote transactions and recognizes the rights of the consumer for distance contracts (e-commerce).
